How The Local Vendors works

Every ZIP code in Los Angeles County. Each vendor sets how far they'll drive from their base; you'll see who travels to your ZIP.

Instant-book vendors are confirmed right away. Others review each request first, usually within minutes, and you're only charged once they accept.

Yes, from the booking, as long as you're outside the vendor's cancellation window. Closer to the start, message the vendor instead.

Open the booking. When the vendor taps “On my way”, you'll see them en route with an arrival estimate, then “Arrived” and “In progress”.

Card payments are in test mode while we finish setting them up, so bookings aren't charged yet. When they launch, your card is authorised at booking and charged after the job is done.

It depends on the vendor's policy, shown on their profile: Flexible (free until 24 hours before), Moderate (free until 3 days before) or Event (free until 7 days before, then a 25% deposit). If the vendor cancels, you're never charged.

All of it.

Apply on the vendor page. We review each application by hand; once approved, your account opens the vendor dashboard.

In the vendor app, open Time off & vacations and block the dates. Customers can't book them and see when you're back. Jobs you already have stay booked; you can keep each one or cancel it with a refund. To stop all new bookings for a while, use Pause.

10% of the service price. Travel fees and tips go to you in full.